Need help? Open a support ticket and include the domain name, current registrar, and any error message you see. Do not share passwords in the ticket.
Use this when the domain is registered at Namecheap. Namecheap requires the domain to be unlocked and the Auth Code copied from the domain management area.
Before you start
- Make sure the domain is eligible to transfer. Many registrars block transfers for 60 days after registration, transfer, or some contact changes.
- Make sure the registrant/admin email address is current and accessible. Transfer approval and auth-code messages usually go there.
- Unlock the domain at the current registrar.
- Get the authorization code, EPP code, auth code, or transfer key from the current registrar.
- If the site is already live, review DNS before checkout. Nameserver/DNS changes can be limited while a transfer is active.
- Do not cancel the old account or hosting until the transfer and DNS are confirmed working.
Prepare the domain in Namecheap
- Sign in to Namecheap.
- Open Domain List and click Manage beside the domain.
- Open the Sharing & Transfer tab.
- Turn off Registrar Lock so the domain is unlocked for transfer.
- Use the Auth Code option to request or copy the transfer code.
Rendered screenshot from Namecheap's current transfer-out article. Source: Namecheap - transfer a domain to another provider.Start the transfer at High Octane Hosting
- Open the High Octane Hosting domain transfer page.
- Enter the domain name without
https://orwww. - Paste the authorization code, EPP code, or transfer key from your current registrar.
- Add the transfer to your cart and complete checkout.
- Watch the registrant email address for approval messages from the current registrar and the registry.
High Octane Hosting transfer form. Use this after you unlock the domain and copy the provider auth code.Namecheap note: if the Auth Code email does not arrive, verify the registrant email address in Namecheap and check spam/junk folders.
